Zoho Lens
Zoho Lens is an advanced augmented reality (AR) remote support solution that allows technicians to provide real-time visual assistance to customers and field workers. By using live video and interactive annotations, support teams can guide users through troubleshooting steps without being physically present.
Smart visual remote assistance with zoho lens
Live Video Assistance
Connect with customers or field staff through live video to diagnose and resolve technical issues remotely.
Augmented Reality Guidance
Use AR annotations and pointers to visually guide users during troubleshooting and repair processes.
Screen Sharing
Share mobile device screens in real time to provide better technical guidance and support.
Reduced On-Site Visits
Resolve many issues remotely, minimizing the need for technician travel and lowering operational costs.
Secure Remote Sessions
Ensure safe communication with encrypted connections and secure access controls.
Session Recording
Record support sessions for training, documentation, and service quality monitoring.